Brand Video – CX

Helpshift delivers a superior customer service experience at a lower cost with Helpshift’s AI-powered messaging platform.

The Challenge

Our challenge was to create a brand video that would intrigue customer service directors so that they understand what sets Helpshift apart, and reach out to learn more.

The Approach

To drive this vision home, we highlighted the benefits of continuous conversation and bots, while also communicating the value of a unified experience across multiple platforms - and, in turn, the time and energy it saves agents so they can tend to higher priority issues.

To elevate this piece even more, we had our very own sound manager create original music.